When it comes to roofing projects, whether it’s a repair, replacement, or installation, hiring the right roofing contractor is crucial. In Westchester County, NY, where weather conditions can be harsh, ensuring your roof is in top shape is essential for protecting your home or business. But how do you choose the right roofing contractor? Asking the right questions can help you make an informed decision and ensure you’re working with a reliable, experienced professional. Here are the key questions to ask a roofing contractor in Westchester County before hiring them.
1. Are You Licensed and Insured?
One of the first questions you should ask any roofing contractor is whether they are licensed and insured. In New York, roofing contractors are required to have proper licensing to operate legally. Insurance is equally important, as it protects you from liability in case of accidents or damage during the project.- Why it matters: A licensed and insured contractor ensures that the work is done professionally and that you’re not held responsible for any mishaps.
- What to look for: Ask for proof of licensing and insurance, including workers' compensation and liability coverage.
2. How Long Have You Been in Business?
Experience matters when it comes to roofing. A contractor with years of experience in Westchester County will be familiar with local building codes, weather challenges, and the best materials for the area.- Why it matters: An established contractor is more likely to deliver quality work and handle unexpected issues effectively.
- What to look for: Look for contractors with at least 5-10 years of experience in the industry.
3. Can You Provide References or Reviews?
A reputable roofing contractor should be able to provide references from past clients or show you reviews from satisfied customers. This is especially important for residential roof repair in Bronxville, NY, or commercial roofing services in Westchester, where quality and reliability are paramount.- Why it matters: References and reviews give you insight into the contractor’s reliability, work quality, and customer service.
- What to look for: Check online reviews on platforms like Google, Yelp, or the Better Business Bureau (BBB).
4. What Roofing Materials Do You Recommend?
Different roofing materials have varying lifespans, costs, and suitability for specific climates. A good contractor will recommend materials that are best suited for Westchester County’s weather conditions, such as asphalt shingles, metal roofing, or slate.- Why it matters: The right materials ensure durability and longevity for your roof.
- What to look for: Ask about brands like Owens Corning, CertainTeed, or Firestone, which are known for their quality.
5. Do You Offer a Warranty?
A warranty is a sign of a contractor’s confidence in their work. Ask about both workmanship warranties (covering installation) and manufacturer warranties (covering materials).- Why it matters: A warranty protects your investment and ensures that any issues will be addressed without additional costs.
- What to look for: Look for warranties that cover at least 10-20 years.
6. What Is the Estimated Timeline for the Project?
Understanding the timeline is crucial, especially if you’re dealing with urgent repairs or replacements. A reliable contractor will provide a clear estimate of how long the project will take.- Why it matters: A clear timeline helps you plan and ensures the project stays on track.
- What to look for: Ask for a detailed schedule, including start and completion dates.
7. Do You Handle Permits and Inspections?
In Westchester County, roofing projects often require permits and inspections to ensure compliance with local building codes. A professional contractor should handle this process for you.- Why it matters: Proper permits and inspections ensure your project is up to code and avoids legal issues.
- What to look for: Confirm that the contractor will obtain all necessary permits and schedule inspections.
8. What Safety Measures Do You Follow?
Roofing can be dangerous work, so it’s important to ensure the contractor follows strict safety protocols. This includes using proper equipment and training their team.- Why it matters: Safety measures protect both the workers and your property.
- What to look for: Ask about their safety training and whether they follow OSHA guidelines.
9. Can You Provide a Written Estimate?
A detailed, written estimate is essential for avoiding unexpected costs. It should include labor, materials, and any additional fees.- Why it matters: A written estimate ensures transparency and helps you budget for the project.
- What to look for: Look for itemized estimates that break down costs clearly.
10. Do You Offer Maintenance Services?
Regular maintenance is key to extending the life of your roof. Ask if the contractor offers annual maintenance agreements or follow-up services.- Why it matters: Maintenance prevents small issues from turning into costly repairs.
- What to look for: Look for contractors who offer affordable, long-term maintenance plans.

