On Time Roofing Reviews — What New Rochelle Homeowners Say
Future-Ready Reviews in New Rochelle, NY — Certified Installers
Read 100+ verified reviews of On Time Roofing in New Rochelle, NY. See why homeowners give us a 4.9-star rating for quality, honesty, and on-time service.
- Licensed & Insured
- Locally Owned & Operated
- Free Inspection & Estimate
Request Your
Free EstimateOn Time Roofing has earned a 4.9-star rating across more than 100 verified customer reviews, making us one of the most trusted roofing contractors serving New Rochelle, NY. Homeowners throughout Westchester County consistently praise our crew for arriving when promised, finishing on schedule, and delivering craftsmanship that holds up through harsh northeastern winters and stormy summer seasons. Customers highlight our transparent pricing, thorough cleanup after every job, and the peace of mind that comes from working with a fully licensed and insured team. Whether the project is a full roof replacement, storm damage repair, or a new gutter installation, reviewers repeatedly note that On Time Roofing communicates clearly from the first estimate to the final walk-through — and that our name truly reflects how we operate.
Customer Testimonials
Maria T. — Pelham Gardens, Full Roof Replacement
After the nor’easter last March, I had three different contractors look at my roof and only On Time Roofing gave me a straight, itemized quote with no hidden fees. The crew showed up exactly when they said they would and finished the full replacement in two days. My attic no longer has any moisture issues and the new architectural shingles look fantastic against my home’s exterior. I’ve already referred two neighbors on my block and they were equally impressed.
David R. — Wykagyl, Emergency Leak Repair
A branch came down during a summer storm and punched a hole right through my roof over the master bedroom. On Time Roofing had someone out within hours and tarped the area the same evening to prevent further water damage. The permanent repair was completed two days later and the patch blends seamlessly with my existing shingles. What impressed me most was that the price they quoted over the phone was the exact price on the final invoice — no surprises.
Sandra and Luis M. — Beechmont, New Gutter Installation
We hired On Time Roofing to replace our aging gutters before the fall rain season hit New Rochelle, and the team delivered flawlessly. They installed seamless aluminum gutters with leaf guards and properly sloped every section so water drains away from our foundation. The crew was respectful of our landscaping and cleaned up every scrap of old material before leaving. Six months later, not a single issue — these gutters perform exactly as promised.
James K. — Trinity, Flat Roof Repair
My commercial-style flat roof over a home addition had been leaking for two seasons and two previous contractors failed to solve it permanently. On Time Roofing identified the underlying membrane failure on the first inspection and gave me a realistic plan instead of a temporary patch. The repair has held through two full winters now without a single drip. I genuinely wish I had called them first and saved myself months of frustration and wasted money.
Patricia W. — Bonnie Crest, Roof Inspection and Insurance Claim Assistance
After hail damage, I wasn’t sure how to navigate my homeowner’s insurance claim, but On Time Roofing walked me through the entire documentation process. They provided a detailed written inspection report with photos that my adjuster accepted without dispute. The approved replacement job was completed neatly and on budget, and the crew even reinstalled my satellite dish at no extra charge. The level of customer service I experienced is rare in any trade.
Tom and Angela F. — Huguenot Park, Ridge Vent and Ventilation Upgrade
We had persistent ice damming every winter along the back edge of our roof and finally asked On Time Roofing to diagnose the root cause. They determined our attic had almost no ventilation and recommended a combination of ridge vents and soffit vents instead of just patching the damage each spring. The investment paid for itself the very first winter — zero ice dams and noticeably lower heating bills. Their honesty about what we actually needed rather than the priciest option earned our complete trust.
Christine N. — Rochelle Heights, Chimney Flashing Replacement
Water was getting into our living room every time it rained and we assumed we needed a full roof replacement. On Time Roofing inspected everything carefully and determined the real culprit was failed chimney flashing — a much smaller repair that saved us thousands of dollars. They resealed and re-flashed the chimney in a single afternoon and the leak has never returned. I appreciated that they could have oversold me on a bigger job but chose honesty instead.
Robert G. — Colonel Heights, Full Tear-Off and GAF Shingle Installation
On Time Roofing replaced the original roof on my 1960s colonial and the transformation is remarkable. The team performed a complete tear-off of three layers of old shingles and installed new decking before laying the GAF Timberline shingles I selected. They finished ahead of schedule, sent me daily photo updates since I was traveling for work, and left my property cleaner than they found it. The workmanship warranty gives me real confidence and the crew genuinely seemed proud of the finished result.
Our Ratings Across Review Platforms
On Time Roofing maintains a 4.9-star rating on Google with over 100 reviews from verified New Rochelle and Westchester County homeowners. We are accredited by the Better Business Bureau and carry an A rating, reflecting our commitment to resolving any concerns promptly and professionally. Our Yelp presence adds another layer of independent feedback that prospective customers can browse with confidence.
Verified reviews matter enormously when selecting a roofing contractor because roofing is one of the largest home investments you will make. Unlike word-of-mouth alone, platform reviews include dates, project details, and owner responses — all of which reveal how a company truly operates over time. When evaluating contractor reviews, look for consistency in themes like punctuality, pricing transparency, and post-job communication rather than focusing solely on star counts. Pay attention to how the company responds to any negative feedback, as that response tells you more about their character than a perfect score ever could. On Time Roofing welcomes every review as an opportunity to demonstrate our standards.
Ready for Reviews? Get Your Free Estimate Today.
On Time Roofing serves New Rochelle and the surrounding area — we’ll be on-site within 24 hours.
📞 Call (914) 924-4869Why Customers Consistently Choose On Time Roofing
The feedback we receive from New Rochelle homeowners points to the same qualities again and again. Here is what our customers say sets us apart from other roofing contractors in the area:
Questions About Our Work and Reputation
How can I verify that your reviews are genuine?
All of our Google and Yelp reviews are posted by verified account holders and cannot be edited or removed by our company. You can visit our Google Business profile or BBB listing directly to read unfiltered feedback. We also encourage prospective customers to ask us for references from specific neighborhoods or project types so you can speak directly with past clients.
What does your workmanship warranty cover?
Our workmanship warranty covers any defects related to installation for a minimum of five years from the project completion date. This is separate from the manufacturer warranty on materials, which can extend from 25 years to a lifetime depending on the product selected. We provide all warranty documentation in writing before work begins so you know exactly what is covered and for how long.
What happens if I experience a problem after my roof is completed?
Call us directly at (914) 924-4869 and we will schedule an inspection promptly — typically within 48 hours. If the issue falls under our workmanship warranty, we return at no cost to you and complete any necessary repairs. We stand behind our work unconditionally and our response to post-project concerns is one of the qualities our customers mention most positively in their reviews.
How do I verify that On Time Roofing is properly licensed and insured in New York?
On Time Roofing holds a valid New York State contractor license and carries both general liability insurance and workers’ compensation coverage. We are happy to provide copies of all current insurance certificates and license documentation before any contract is signed. You can also verify contractor licensing status through the New York State Department of Labor website using our business name.
Do you offer any service guarantee beyond the written warranty?
Yes. Beyond our formal warranty, we operate on a simple principle: if you are not satisfied with the work, we do not consider the job done. Our project managers conduct a final walk-through with every homeowner before we close out a job, and any item you are not happy with gets addressed before we leave. This commitment to finishing right is a core reason our customer satisfaction rating has remained at 4.9 stars consistently.
Can I read reviews specific to my neighborhood or project type?
Absolutely. Our Google and Yelp profiles contain reviews from homeowners across New Rochelle neighborhoods including Wykagyl, Pelham Gardens, Huguenot Park, Beechmont, and more. You can filter or search reviews by keywords such as “flat roof,” “gutter,” or “emergency repair” to find feedback most relevant to your situation. We can also connect you directly with a past customer whose project closely matches yours upon request.
Join Our Satisfied New Rochelle Customers
More than 100 New Rochelle homeowners have trusted On Time Roofing with their most important investment, and we would be honored to earn your trust as well. Whether you need a full roof replacement, a storm damage repair, new gutters, or simply a professional inspection before the next season arrives, our team is ready to deliver the honest assessment and quality workmanship that our reviews reflect.
Call us today at (914) 924-4869 to schedule your free, no-obligation estimate. We will arrive on time, give you a straight answer, and put your satisfaction first — just as we have done for every customer who has reviewed us. Join the growing list of New Rochelle homeowners who can say with confidence: On Time Roofing delivered exactly what they promised.
