On Time Roofing Reviews — What Pelham Homeowners Say
Future-Ready Reviews in Pelham, NY — Certified Installers
Read 100+ verified reviews of On Time Roofing in Pelham, NY. See why homeowners rate us 4.9 stars for quality, honesty, and on-time roofing service.
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Free EstimateOn Time Roofing has earned a 4.9-star average rating across more than 100 verified customer reviews, making us one of the most trusted roofing contractors serving Pelham, NY and the surrounding Westchester communities. Our reputation was built one roof at a time — through honest communication, quality materials, and crews that show up when we say we will. Pelham homeowners consistently praise our transparency with pricing, the cleanliness of our job sites, and the craftsmanship that holds up season after season. Whether the project involved a full roof replacement, storm damage repair, or a straightforward inspection, customers repeatedly note that working with On Time Roofing felt different — professional, respectful, and stress-free from start to finish.
Customer Testimonials
Margaret T. — Pelham Manor, Full Roof Replacement
After three different roofing companies gave us wildly different quotes, On Time Roofing was the only contractor who walked us through every line item and explained exactly what we were paying for. The crew arrived on time every single day and completed our full replacement in two days flat. They laid tarps across our entire yard and driveway and cleaned everything up before leaving each evening. Our new architectural shingle roof looks incredible, and our neighbors have already asked for the company’s contact information.
David R. — North Pelham, Storm Damage Repair
After a bad nor’easter tore off a section of our roof, On Time Roofing had someone at our house within 24 hours for an emergency inspection. They worked directly with our insurance adjuster, which made the whole claims process so much easier than I expected. The repair was completed quickly and matched our existing shingles almost perfectly. I’ve recommended them to three families on our street since then, and every one of those neighbors came back to me saying they had the same great experience.
Lisa and Tom K. — Pelham Heights, Chimney Flashing and Leak Repair
We had a persistent leak around our chimney that two previous contractors failed to fix permanently. On Time Roofing diagnosed the actual source of the problem — deteriorated flashing that had been incorrectly installed years ago — and replaced it properly the first time. The work has held through two full winters with zero issues. What impressed us most was that the crew lead walked us through exactly what they found and showed us photos before and after the repair.
James O. — Pelham, Flat Roof Replacement on Garage
We needed our detached garage’s flat roof completely replaced and weren’t sure who to trust with a job that seemed too small for some companies. On Time Roofing treated our project with the same care and professionalism as any major job. They installed a modified bitumen system and explained its advantages over our old tar and gravel surface. The whole project wrapped up in one day, and the roof has been completely watertight through every rainstorm since.
Patricia W. — Shore Road Area, Roof Inspection and Gutter Replacement
We hired On Time Roofing for a pre-sale inspection before listing our Pelham home, and they delivered a thorough written report with photographs that satisfied our buyers’ inspector with no surprises. While on site, they identified that our gutters were pulling away from the fascia and replaced them on the spot. The pricing was fair and spelled out clearly before any work began. The sale went through smoothly, and our real estate agent has since added On Time Roofing to her vendor recommendation list.
Roberto M. — Pelham Manor, Asphalt Shingle Replacement
I’ve owned my Pelham Manor colonial for over 20 years and this was the first full roof replacement I’d ever needed, so I was nervous about the process. On Time Roofing made it genuinely easy — they explained every step, answered every question I had, and never made me feel like I was wasting their time. The tear-off and installation were completed in one long day, and by the time I got home from work, the site was immaculate. The workmanship warranty gave me real peace of mind.
Sandra H. — North Pelham, Emergency Tarp and Partial Repair
When a fallen tree branch punched through a section of our roof during a summer storm, I called On Time Roofing in a panic and they answered immediately. A team was at our house within a few hours to secure a tarp over the damaged area and assess the full extent of the damage. They coordinated everything from the temporary protection to the permanent repair seamlessly. I cannot overstate how much their calm, organized response meant to us during a genuinely stressful situation.

Our team in action — roofing professionals serving Pelham
Our Ratings Across Review Platforms
On Time Roofing maintains a 4.9-star rating on Google with more than 100 verified reviews from homeowners throughout Pelham and Westchester County. We are also accredited with the Better Business Bureau, reflecting our commitment to ethical business practices and responsive customer service. Our Yelp profile provides additional verified feedback from real customers who chose us for projects ranging from minor repairs to complete roof replacements.
Verified reviews matter when hiring a roofing contractor because roofing is a significant investment that affects your home’s structural integrity. When evaluating any contractor’s reviews, look for consistency across multiple platforms, specific project details rather than vague praise, and how the company responds to any negative feedback. Pay attention to reviews that mention timelines, cleanup habits, and whether the final price matched the original estimate — these details reveal a contractor’s true character. On Time Roofing’s review history across platforms reflects the same consistent standards on every job.
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On Time Roofing serves Pelham and the surrounding area — we’ll be on-site within 24 hours.
📞 Call (914) 924-4869Why Customers Consistently Choose On Time Roofing
When we read through what Pelham homeowners write about their experience with us, the same themes appear again and again. These aren’t talking points — they’re the patterns our customers themselves identified:
Questions About Our Work and Reputation
How can I verify that On Time Roofing’s reviews are legitimate?
You can read our reviews directly on Google, the Better Business Bureau website, and Yelp — all platforms that require users to have verified accounts before posting. We encourage prospective customers to look at the full review history, not just our overall star rating. You are also welcome to ask us for references from past customers in your neighborhood whom you can contact directly.
What does your workmanship warranty actually cover?
Our workmanship warranty covers defects in installation — meaning if something goes wrong because of how the roof was installed rather than product failure or extraordinary weather, we will return and correct it at no charge. This is separate from the manufacturer’s material warranty, which covers defects in the shingles or roofing products themselves. We explain both warranties in writing before any project begins so there are no ambiguities.
What happens if I have a problem after my roof is completed?
Contact us directly by phone and we will schedule an inspection promptly. We do not make customers navigate a complicated warranty claims process or wait weeks for a response. If the issue falls under our workmanship warranty, we will schedule the repair at no cost to you. Our reputation is built on how we handle problems, not just how we perform when everything goes smoothly.
Is On Time Roofing properly licensed and insured in New York?
Yes. On Time Roofing holds all required licensing to perform roofing work in Westchester County and the state of New York, and we carry full general liability insurance as well as workers’ compensation coverage. We are happy to provide copies of our current insurance certificates upon request before any work begins. Hiring an uninsured or unlicensed contractor in New York puts homeowners at significant financial and legal risk — always verify this before signing any contract.
Do you offer any satisfaction guarantee on your work?
We stand behind every project we complete. If you are not satisfied with any aspect of our workmanship, we ask that you contact us immediately so we can assess and address the situation. We will not consider a job finished until the customer is genuinely satisfied with the results. This commitment is reflected in our 4.9-star review average and the number of Pelham homeowners who have called us back for additional work or referred us to neighbors and family members.
How long has On Time Roofing been serving the Pelham area?
On Time Roofing has been serving homeowners in Pelham and throughout Westchester County for years, building a local reputation through consistent quality work and community referrals. Our customer base in Pelham, Pelham Manor, and North Pelham has grown primarily through word-of-mouth recommendations — the most reliable indicator of a contractor’s true track record in any community.
Join Our Satisfied Pelham Customers
More than 100 Pelham homeowners have trusted On Time Roofing with one of the most important investments they can make in their property. We would like the opportunity to earn your trust as well. Whether you need a full roof replacement, a repair after storm damage, or simply want an honest inspection and professional opinion, our team is ready to help.
Call us today at (914) 924-4869 to schedule your free estimate. We will visit your Pelham home, assess your roof thoroughly, and provide a written estimate with no pressure and no hidden fees. Find out firsthand why your neighbors keep recommending On Time Roofing — and why our customers come back to us every time.

